Refund policy

Refund and Exchange Policy

All sales are final. We do not offer refunds or exchanges except in the following circumstances:

Damaged Items

If you receive a damaged piece, please contact us at info@zaivreyluxe.com within 48 hours of receiving your order with:

We will review your claim and, if approved, provide a replacement or full refund.

How to Report Damage

Email us at info@zaivreyluxe.com with the subject line "Damaged Item - Order #[your order number]"

For any questions about this policy, please contact us at info@zaivreyluxe.com.

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